Qookka Games offers our users with the mobile game (“Game”) and website for the Game (“Website”). Any references in this Policy to “Qookka Games”, “The Company”, “we”, “our”, “us” etc. will be interpreted as a reference to us. 


You acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Game Services. If you change your mind in the future, you may withdraw your consent to use of your personal information in accordance with this Policy.

The Company is strongly committed to protecting the privacy of its users of its interactive products and services. The following statement discloses the privacy practices for the The Company and attempts to address the following questions:

What information we collect

Use of Cookies

Information Accuracy


How we use the information collected

How we share your information

Your right to manage your information

Data retention

Protection of Minors

Changes to the Privacy Policy

Contacting us and making a complaint


1.What information we collect

We will only collect the following information that is necessary for the purpose of achieving the game's function.

1.1 Information you provide to us

1.1.1 Registration Information: Information you provide to us when sign up for an account for the Game, including Email address and information we import from your connected social media account (Facebook, Google, Twitter and etc.).

1.1.2 Information you provide while using our services. When you set up your profile for the Game or participate in our promotional activities, or you contact us via our customer service, you may provide your name, phone number, home address or other related information.

1.1.3 Information provided by you when you make purchase in the Game, in the case we will collect the information that you provide to facilitate the payment.

1.1.4 We may need to collect your Personal Sensitive Information so that we can provide specific game function to you. You have the right to choose not to provide such information, but you may not be able to use the specific game functions. If you choose to provide such information voluntarily, you agree that we process your Personal Sensitive Information in accordance with the purposes and methods provided in this policy.

1.2 Information we may collect when you use our services

To make our services more convenient to you, we may automatically collect certain data as the service log when you use the Game and/or the Website:

·  Device attributes: information such as the operating system, hardware and software versions, available storage space, browser type, app and file names and types, and plugins.

·  Identifiers: unique identifiers, device IDs, IMEI, MAC address device model.

·  Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, sensors and cell towers.

·  Data from device settings: information you allow us to receive through device settings you turn on, such as access to your camera or photos.

1.3 Information from other sources


2. Use of Cookies

We use cookies and other similar technologies (“Cookies”) to enhance your experience using the Services. Cookies are computer files that are saved to your devices and which may store information about you, your device, and that may be used to transmit that information to us. For example, Cookies are used to identify your device and record the visit so that we can allow you access to your account without requiring you to re-enter the information.

You can choose to permit installation of such Cookies or disable them. You may accept all Cookies, or instruct the device (in the case of the Game) or web browser (in the case of the Website) to provide notice at the time of installation of cookies, or refuse to install Cookies. However, the Game may be unable to operate as designed if you refuse to install Cookies.

3. Information Accuracy

When you provide personal information to us, you agree to provide accurate information only, and agree that we may assume its accuracy and rely on it. If we provide means for you to update your information, you agree to update the information to keep it accurate.

4. Security

The Company is committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. The Company has strict restrictions on access to user data. Unfortunately, no method of transmission over the internet, or method of electronic storage, is completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the information transmitted to our services.

5. How we use the information collected

We will use your personal information to provide, personalize and improve our service.

6. How we share your information

6.1 We will not share your personal information with others except as indicated below, or otherwise agreed by you.

·  comply with a legal obligation, process or request;

·  enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof;

·  detect, prevent or otherwise address security, fraud or technical issues; or

·  protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection); and

·  a third party that acquires all or substantially all of us or our business. We will disclose information to a third party in the event that we sell or buy any business or undergo a merger, in which case we will disclose your data to the prospective buyer of such business. We will also disclose information to a third party if we sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets.

7. Your right to manage your information

You have the right to manage your information according to the applicable law.

• you believe the personal information is not accurate for the period it takes for us to verify whether it is accurate;

• you wish to erase the personal information as the processing we are doing is unlawful but you want us to retain the personal information but just store it instead; or

• you wish to erase the personal information as it is no longer necessary for our purposes but you require it to be stored for the establishment, exercise or defence of legal claims.

8. Data retention

We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Policy and to fulfil our legal obligations.  When you delete data, we follow an internal deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. In some cases, rather than provide a way to delete data, we store it for a predetermined period of time. For each type of data, we set retention timeframes based on the reason for its collection. We will securely erase your information in advance of these deadlines if we decide that we no longer need it.

9. Protection of Minors

We attach great importance to the protection of personal information of minors. Subject to the laws of your country of residence, minor children with limited capacity or with incapacity may utilize a Game Account established by their parent or legal guardian. If you are a minor, you shall ask your parent (or another legal guardian) to read, understand and agree to comply with this Privacy Policy before your use of The Company. If you are the guardian of a minor, and in the event that you permit your minor child to use our Game Service you hereby agree to this Agreement on behalf of yourself and your Child, and you understand and agree that you will be responsible for all uses of the Account by your Child whether or not such uses were authorized by you.

10. Changes to the Privacy Policy

This Privacy Policy will be periodically revised and may be changed with notice. The updated Privacy Policy will be posted on this website. Please check this page frequently to see any updates or changes to this policy.

11. Contacting us and making a complaint

If you are not satisfied with our response or you believe our use of your information does not comply with data protection law, you can make a complaint to the relevant privacy regulator. Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to: